tag:status.magicapple.com,2005:/history Magic Apple Technology Status - Incident history 2026-10-15T05:41:31.663+00:00 Magic Apple Technology tag:status.magicapple.com,2005:Incident/cmv942jtr017107p5rddhnrwu 2026-10-15T05:41:31.663+00:00 2026-10-15T05:42:12.982+00:00 core2-ord.magicapple.net SIP TCP is back up Type: Incident

Oct 15, 05:42:12 GMT+0
Resolved - core2-ord.magicapple.net SIP TCP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:41:31 GMT+0
Investigating - core2-ord.magicapple.net SIP TCP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv9421xp01wx07pofs0lheye 2026-10-15T05:41:07.218+00:00 2026-10-15T05:41:52.926+00:00 core1-iad.magicapple.net Websocket is back up Type: Incident

Oct 15, 05:41:52 GMT+0
Resolved - core1-iad.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:41:07 GMT+0
Investigating - core1-iad.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv941hb601wu07po5tim76m1 2026-10-15T05:40:44.286+00:00 2026-10-15T05:41:25.394+00:00 core2-ord.magicapple.net Websocket is back up Type: Incident

Oct 15, 05:41:25 GMT+0
Resolved - core2-ord.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:40:44 GMT+0
Investigating - core2-ord.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93zqza01ma07qnpz6xozve 2026-10-15T05:38:33.458+00:00 2026-10-15T05:40:57.466+00:00 core3-phx.magicapple.net SIP UDP is back up Type: Incident

Oct 15, 05:40:57 GMT+0
Resolved - core3-phx.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:38:33 GMT+0
Investigating - core3-phx.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93yd5l042v07p0h84mgf8j 2026-10-15T05:38:20.162+00:00 2026-10-15T05:39:03.793+00:00 core2-ord.magicapple.net Websocket is back up Type: Incident

Oct 15, 05:39:03 GMT+0
Resolved - core2-ord.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:38:20 GMT+0
Investigating - core2-ord.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93wtkb01k107qj4i3xwjh6 2026-10-15T05:37:08.011+00:00 2026-10-15T05:39:01.737+00:00 core3-phx.magicapple.net Websocket is back up Type: Incident

Oct 15, 05:39:01 GMT+0
Resolved - core3-phx.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:37:08 GMT+0
Investigating - core3-phx.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93w3y801np07s4moxpcppk 2026-10-15T05:36:34.873+00:00 2026-10-15T05:38:28.347+00:00 core2-ord.magicapple.net SIP UDP is back up Type: Incident

Oct 15, 05:38:28 GMT+0
Resolved - core2-ord.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:36:34 GMT+0
Investigating - core2-ord.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93w3x901rw07ph75jpac2z 2026-10-15T05:36:34.135+00:00 2026-10-15T05:37:33.719+00:00 core2-ord.magicapple.net SIP TLS is back up Type: Incident

Oct 15, 05:37:33 GMT+0
Resolved - core2-ord.magicapple.net SIP TLS is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:36:34 GMT+0
Investigating - core2-ord.magicapple.net SIP TLS is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93vgno042s07p0lhv4vdx4 2026-10-15T05:36:02.624+00:00 2026-10-15T05:39:43.170+00:00 core3-phx.magicapple.net SIP TCP is back up Type: Incident

Oct 15, 05:39:43 GMT+0
Resolved - core3-phx.magicapple.net SIP TCP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:36:02 GMT+0
Investigating - core3-phx.magicapple.net SIP TCP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93v9ui042p07p0puqwez2y 2026-10-15T05:35:53.353+00:00 2026-10-15T05:38:41.754+00:00 core3-phx.magicapple.net SIP TLS is back up Type: Incident

Oct 15, 05:38:41 GMT+0
Resolved - core3-phx.magicapple.net SIP TLS is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:35:53 GMT+0
Investigating - core3-phx.magicapple.net SIP TLS is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93v5bn01wl07po1h5ggfdm 2026-10-15T05:35:45.237+00:00 2026-10-15T05:38:41.741+00:00 core1-iad.magicapple.net SIP TLS is back up Type: Incident

Oct 15, 05:38:41 GMT+0
Resolved - core1-iad.magicapple.net SIP TLS is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:35:45 GMT+0
Investigating - core1-iad.magicapple.net SIP TLS is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93vaoy01rt07phy3b85vs3 2026-10-15T05:35:34.055+00:00 2026-10-15T05:38:40.869+00:00 core1-iad.magicapple.net SIP UDP is back up Type: Incident

Oct 15, 05:38:40 GMT+0
Resolved - core1-iad.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:35:34 GMT+0
Investigating - core1-iad.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv93u57001jq07qjnm195u29 2026-10-15T05:35:03.198+00:00 2026-10-15T05:35:49.370+00:00 core3-phx.magicapple.net SIP UDP is back up Type: Incident

Oct 15, 05:35:49 GMT+0
Resolved - core3-phx.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 15, 05:35:03 GMT+0
Investigating - core3-phx.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv69yykm019r07l1h2o72tcv 2026-10-13T06:03:03.016+00:00 2026-10-13T06:04:55.968+00:00 core2-ord.magicapple.net Websocket is back up Type: Incident

Oct 13, 06:04:55 GMT+0
Resolved - core2-ord.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 06:03:03 GMT+0
Investigating - core2-ord.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv69phfr017l07oy6g2tncmz 2026-10-13T05:55:59.982+00:00 2026-10-13T05:56:59.571+00:00 core1-iad.magicapple.net Websocket is back up Type: Incident

Oct 13, 05:56:59 GMT+0
Resolved - core1-iad.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:55:59 GMT+0
Investigating - core1-iad.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv69gok7019007l1d5pvwtte 2026-10-13T05:49:09.554+00:00 2026-10-13T06:08:11.119+00:00 core1-iad.magicapple.net SIP TCP is back up Type: Incident

Oct 13, 06:08:11 GMT+0
Resolved - core1-iad.magicapple.net SIP TCP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:49:09 GMT+0
Investigating - core1-iad.magicapple.net SIP TCP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv69f2ag01fx08qt245qk8r3 2026-10-13T05:47:41.283+00:00 2026-10-13T06:08:11.552+00:00 core1-iad.magicapple.net SIP UDP is back up Type: Incident

Oct 13, 06:08:11 GMT+0
Resolved - core1-iad.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:47:41 GMT+0
Investigating - core1-iad.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv69es11017f07oyhxlutpmj 2026-10-13T05:47:41.229+00:00 2026-10-13T06:08:08.099+00:00 core1-iad.magicapple.net SIP TLS is back up Type: Incident

Oct 13, 06:08:08 GMT+0
Resolved - core1-iad.magicapple.net SIP TLS is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:47:41 GMT+0
Investigating - core1-iad.magicapple.net SIP TLS is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv696a99019a07lcqc65oux9 2026-10-13T05:39:33.707+00:00 2026-10-13T05:42:57.939+00:00 Manager Portal - Chicago is back up Type: Incident

Affected Components: Manager Portal - Chicago

Oct 13, 05:42:57 GMT+0
Resolved - Manager Portal - Chicago is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:39:33 GMT+0
Investigating - Manager Portal - Chicago is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv68956o018m07lc5p3nwifp 2026-10-13T05:15:22.868+00:00 2026-10-13T05:16:22.796+00:00 core3-phx.magicapple.net SIP TCP is back up Type: Incident

Oct 13, 05:16:22 GMT+0
Resolved - core3-phx.magicapple.net SIP TCP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:15:22 GMT+0
Investigating - core3-phx.magicapple.net SIP TCP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv688axx019607mvrgi369ex 2026-10-13T05:14:39.811+00:00 2026-10-13T05:15:40.295+00:00 core3-phx.magicapple.net Websocket is back up Type: Incident

Oct 13, 05:15:40 GMT+0
Resolved - core3-phx.magicapple.net Websocket is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:14:39 GMT+0
Investigating - core3-phx.magicapple.net Websocket is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv687syx01f108qtw4t5rdwo 2026-10-13T05:14:20.498+00:00 2026-10-13T05:15:21.001+00:00 core3-phx.magicapple.net SIP UDP is back up Type: Incident

Oct 13, 05:15:21 GMT+0
Resolved - core3-phx.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:14:20 GMT+0
Investigating - core3-phx.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv6874ay019207mvetz3ltca 2026-10-13T05:13:48.439+00:00 2026-10-13T05:14:25.537+00:00 Manager Portal - Phoenix is back up Type: Incident

Affected Components: Manager Portal - Phoenix

Oct 13, 05:14:25 GMT+0
Resolved - Manager Portal - Phoenix is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:13:48 GMT+0
Investigating - Manager Portal - Phoenix is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv683udk019m07l85384vvvr 2026-10-13T05:11:09.280+00:00 2026-10-13T05:47:11.328+00:00 core2-ord.magicapple.net SIP TCP is back up Type: Incident

Oct 13, 05:47:11 GMT+0
Resolved - core2-ord.magicapple.net SIP TCP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:11:09 GMT+0
Investigating - core2-ord.magicapple.net SIP TCP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Incident/cmv6836jc018b07l19grcfrd8 2026-10-13T05:10:39.241+00:00 2026-10-13T05:47:41.105+00:00 core2-ord.magicapple.net SIP UDP is back up Type: Incident

Oct 13, 05:47:41 GMT+0
Resolved - core2-ord.magicapple.net SIP UDP is back up. This incident was automatically resolved by Instatus monitoring..

Oct 13, 05:10:39 GMT+0
Investigating - core2-ord.magicapple.net SIP UDP is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.magicapple.com,2005:Maintenance/cmo97lgf80042gqhbdjqmczwg 2026-04-21T23:00:00.000+00:00 2026-04-22T00:00:00.000+00:00 Chicago core maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Manager Portal - Chicago

Apr 22, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 21, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 21, 23:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.magicapple.com,2005:Maintenance/cmiqf79sc0128fqcowzxaihyu 2025-12-03T19:50:00.000+00:00 2025-12-03T20:00:00.000+00:00 Test Type: Maintenance

Duration: 10 minutes

Affected Components: Manager Portal - Chicago, Manager Portal - Ashburn, Manager Portal - Phoenix

Dec 3, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 3, 19:50:01 GMT+0
Identified - Maintenance is now in progress.

Dec 3, 19:50:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]>